Research-driven design
I drove user research to iteratively redesign Atlassian’s Cloud roadmap, helping customers decide whether they can migrate to Cloud.
Atlassian voice & tone guide
I developed content standards to cultivate a trustworthy, friendly experience for new customers who visit Atlassian’s public website.
Marketing audience builder
As part of a company-wide initiative to reduce support costs, I helped simplify one of our trickiest products: the audience segment builder.
“Short Codes for Service” video
I partnered with marketing to explain a complex new product in an approachable way.
